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 20 reviews
by Jan Bryan on TEAM ROSALES

I’m writing this letter to recommend Susan Rosales as a real estate agent. I’ve been a realtor for over 35 years in San Diego and now, currently on Maui. I found myself in need of a realtor in August to assist my brother in selling his home in Culver City. Time was of the essence, as he was facing foreclosure on his property.

I interviewed several realtors and found Susan to be the most experienced realtor and ready to jump into action. I look back now and am amazed at what she accomplished during a very challenging transaction. She had to clear the title, communicate with the bankruptcy attorney, communicate with the lienholders and stay on top of the escrow officer. She did all of this while encouraging my brother that everything would be alright. It was an overwhelming task for my brother to clear out a home with lifelong memories. I will always be indebted to her for the compassion and kindness she showed my brother.

Susan did an excellent job representing my brother. When she received an offer she was a tough negotiator. Throughout the many inspections she worked well with the Buyers’ agent. I feel it’s so important for a realtor to have the right temperament to work with other realtors. Susan and her daughter, Rachel make a great team!

Although I am so thankful the transaction has closed I will miss our almost daily phone calls when she updated me on every detail. Susan is a true professional and would highly recommend her to anyone looking for a superb realtor.


by Michelle Dean and Eric Lorenzini on TEAM ROSALES

I am writing a letter of recommendation on behalf of Rachael and Sue Rosales. My husband and I recently sold our home in Encino to move to the West Side so that we can be closer to our Son’s school. Rachel and Sue were incredibly knowledgeable about the westside neighborhoods, and were able to guide us towards neighborhoods that aligned with our family goals.

My husband I were difficult clients! We were unclear about where we wanted to live, we made many offers, and we changed our minds a lot. Rachael and Sue were energetic and patient. They listened and supported our decision making process, and consistently made thoughtful recommendations. We finally landed in what we feel is the perfect neighborhood, and we are excited to live in a great family friendly community.

by Anonymous on TEAM ROSALES

This is a testimonial for The Rosales Team.

I cannot express enough how Sue & Rachael were a gift of life for me! They were both so ever present, always available day or night & listened to my needs.

On the buying end they took me to 1 property & it was my dream property. They negotiated my terms & we went to escrow & closed. When it came time to sell my property they were on top of every detail. We had a short time period to get this done based my on my deadlines and they got it done!

I could not have done this without their support & familiarity of the area. What a fabulous team from lender to escrow! My thanks & blessings to all of you! Friends for life!

by Ghislaine Saterlind - Villa on TEAM ROSALES

My husband and I recently closed escrow on our first home with our wonderful realtor Rachel Rosales. We have worked with Rachel for a long time now in search for our perfect home. Rachel consistently remained alongside my family the entire time, guiding us and committed to helping us find exactly what we were looking for and helping us make the right decisions. She is professional, dependable, and highly knowledgeable about the entire home buying process. She truly made our experience enjoyable, exciting, and very smooth. We are forever grateful for her and highly recommend her to anyone looking for a great real estate agent!

by Rey and Norma Ching on TEAM ROSALES

It was a wonderful job you both did in helping us find a house that both my son Richard and his wife Deana love, even their twin daughters love it that they want to move in right away. I thought I let both of you know that we (including Junior and Irene) appreciate the hard work you put in to close this deal in a very short period of time, in spite of this being a 1031 exchange transaction. Your experience and work ethics as real estate brokers are highly commendable. I wish both of you more success now and in the future. You're a fantastic team and deserve to be
highly recommended.

by James & Lynn Medlin on TEAM ROSALES

My wife Lynn and I could not be more pleased with our real estate agents Sue and Rachael Rosales. They have proven to be very extremely knowledgeable and attuned to every aspect of the business. Most of our questions have been answered before we even ask them. They were gracious and patient while walking us through every step of the sale of our home. And, by the way, they sold it very quickly. They have gone out of their way to make sure we were informed and agreeable to every development. We dreaded going through the process of selling, but Sue and Rachael made it as painless as possible. Without the slightest hesitation, we highly recommend this dynamic duo.

871 Commonwealth Ave.

by Michelle Ayala on TEAM ROSALES

I am writing to give Sue and Rachael Rosales my highest recommendation. I listed two properties with the “Rosales Team” - my family home and an apartment building. Both properties presented themselves with issues and the Rosales Team was always there to help resolve them. They were patient and caring when it came to the needs of the long time tenants who were very concerned regarding the sale of the property which they considered their home.

Sue and Rachael both possess the attributes necessary to be excellent realtors. They know the market extremely well, are diligent and were very patient with me. Both were highly responsive, ALWAYS making themselves available and doing so without a note of hesitation and always with a smile. I must say, we did share many laughs through the process. Selling two properties at the same time and working a full time job would not have been possible without their loyal support and commitment. The Rosales Team proved to me that they truly enjoy and take pride in their job.

In Closing, Sue and Rachael Rosales are continuing a legacy of excellence. Again, both worked so hard and did so much in helping to sell our family properties. Thank you “Team Rosales” - you’re the best!

by Marcella Spinotti on TEAM ROSALES

I was asked by a friend to describe my experience working with Sue & Rachael in one word. My reply: “Amazing!”

I had the absolute pleasure of working with Sue & Rachael during a period of 8 months while they patiently & consistently looked for properties that would fit the needs of my husband and me. This mother / daughter team is very unique in that they flow so effortlessly with each other on a business level, and they also have an engaging energy that made it such a delight to be around! Their knowledge of their craft was extremely important to me, as I am a transplant from Italy, where buying a property is completely different. Sue & Rachael made sure that I understood exactly what was happening at every turn. They protected me and had my best interests at heart, and not because it was their job but rather because they are genuinely caring people. Sue has an incredible level of experience and noticed every detail in every step along the way. Rachael is
unbelievably quick, thorough & eager.

It came as no surprise that when Sue & Rachael showed my husband, Dante Spinotti, and I the property we ended up purchasing. It was absolutely perfect for us. The listening skills of Sue & Rachael are the best- they heard what we wanted and didn’t stop until we found it.
It is without hesitation that I would recommend Sue & Rachael to anyone who has a real estate need. These two women, these two knowledgeable souls, will take excellent care of you.

by Jacqueline Lennon on TEAM ROSALES

I am writing to express my great pleasure with real estate agents Sue and Rachael Rosales, who represented me in the recent selling of my single-family home.

Sue and Rachael handled the entire process including reviewing comps, setting the asking price, showing the property, reviewing offers, submitting counter- offers, and finally, understanding the escrow process, and closing the deal. Sue and Rachael guided me through a smooth, stress-free home-selling experience, and sold my home at $202,000 over asking price!

Sue and Rachael are professional, savvy, personable and know the market inside and out. I am extremely pleased with their expertise and highly recommend them to anyone.

by Cyndi and Richard DeAnda on TEAM ROSALES

We had just retired and decided to sell our home in Los Angeles to move to another state. We had talked to a few Real Estate agents and they did not meet our expectations. When we talked to Sue Rosales we felt an immediate connection.

Sue was an invaluable source of knowledge and advice and she truly went beyond our expectations. She helped us understand the whole process of selling our home. We felt that she, at all times had our best interests in mind. Throughout the process, she was extremely professional and responsive to all of our needs.

We would HIGHLY recommend Sue!

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