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Testimonials

Average rating:  
 14 reviews
by Michelle Ayala on Blank Business Name

I am writing to give Sue and Rachael Rosales my highest recommendation. I listed two properties with the “Rosales Team” - my family home and an apartment building. Both properties presented themselves with issues and the Rosales Team was always there to help resolve them. They were patient and caring when it came to the needs of the long time tenants who were very concerned regarding the sale of the property which they considered their home.

Sue and Rachael both possess the attributes necessary to be excellent realtors. They know the market extremely well, are diligent and were very patient with me. Both were highly responsive, ALWAYS making themselves available and doing so without a note of hesitation and always with a smile. I must say, we did share many laughs through the process. Selling two properties at the same time and working a full time job would not have been possible without their loyal support and commitment. The Rosales Team proved to me that they truly enjoy and take pride in their job.

In Closing, Sue and Rachael Rosales are continuing a legacy of excellence. Again, both worked so hard and did so much in helping to sell our family properties. Thank you “Team Rosales” - you’re the best!

by Marcella Spinotti on Blank Business Name

I was asked by a friend to describe my experience working with Sue & Rachael in one word. My reply: “Amazing!”

I had the absolute pleasure of working with Sue & Rachael during a period of 8 months while they patiently & consistently looked for properties that would fit the needs of my husband and me. This mother / daughter team is very unique in that they flow so effortlessly with each other on a business level, and they also have an engaging energy that made it such a delight to be around! Their knowledge of their craft was extremely important to me, as I am a transplant from Italy, where buying a property is completely different. Sue & Rachael made sure that I understood exactly what was happening at every turn. They protected me and had my best interests at heart, and not because it was their job but rather because they are genuinely caring people. Sue has an incredible level of experience and noticed every detail in every step along the way. Rachael isunbelievably quick, thorough & eager.

It came as no surprise that when Sue & Rachael showed my husband, Dante Spinotti, and I the property we ended up purchasing. It was absolutely perfect for us. The listening skills of Sue & Rachael are the best- they heard what we wanted and didn’t stop until we found it.It is without hesitation that I would recommend Sue & Rachael to anyone who has a real estate need. These two women, these two knowledgeable souls, will take excellent care of you.

by Jacqueline Lennon on Blank Business Name

I am writing to express my great pleasure with real estate agents Sue and Rachael Rosales, who represented me in the recent selling of my single-family home.

Sue and Rachael handled the entire process including reviewing comps, setting the asking price, showing the property, reviewing offers, submitting counter- offers, and finally, understanding the escrow process, and closing the deal. Sue and Rachael guided me through a smooth, stress-free home-selling experience, and sold my home at $202,000 over asking price!

Sue and Rachael are professional, savvy, personable and know the market inside and out. I am extremely pleased with their expertise and highly recommend them to anyone.

by Cyndi and Richard DeAnda on Blank Business Name

We had just retired and decided to sell our home in Los Angeles to move to another state. We had talked to a few Real Estate agents and they did not meet our expectations. When we talked to Sue Rosales we felt an immediate connection.Sue was an invaluable source of knowledge and advice and she truly went beyond our expectations. She helped us understand the whole process of selling our home. We felt that she, at all times had our best interests in mind. Throughout the process, she was extremely professional and responsive to all of our needs.We would HIGHLY recommend Sue!

by Richard Feifer on Blank Business Name

Rachael Rosales represented me on the purchase of a property recently in Rancho Park. Ihadn’t met Rachael previous to this as she was representing the seller. When I met Rachael, Ifound her so easy to speak to that I agreed to allow her to represent me as the buyer.It takes a certain kind of Realtor to handle a transaction on both sides like that. One with thegreat integrity & and that’s exactly what I found to be the case with Rachael.She did a wonderful job of mediating the fine points of a rather complicated purchase thatincluded a lease back agreement and a unique escrow. She was patient with me and very easyto communicate with. Rachael always got back to me very quickly when I had questions and her email skills areexcellent.In summary, it is without hesitation that I recommend Rachael Rosales as a real estate agent.

by Tatiana Morrison on Blank Business Name

This letter serves as a professional recommendation and endorsement of Rachael Rosales. Rachael has been my personal Realtor for the past five years. She has represented me in several transactions as the buyer and/or seller.Trust and availability are Rachael's greatest assets. She works hard to locate and provide me with the most accurate and honest information on any potential properties. Rachael's "go getter" attitude is exhibited through her prompt call backs and constant transaction updates. These are standard business practices which have enabled me to rely on Rachael and trust her as my go to person for anything real estate related.

by Joe Dougherty / Chris Wypyski on Blank Business Name

Chris and I are pleased to present this referral letter with regard to the services provided by both Sue Rosales and Rachael Rosales.

Over the course of many years, Chris and I have purchased three homes with a variety of results and different experiences. Sue and Rachael were the listing agents for the home we rented from 2012 to 2015. We were so impressed by how they conducted their business with us and the landlord, that when we decided to purchase a home, we turned to this team.

Although we interviewed a number of real estate agents for this purchase, we quickly realized the Rosales team were the team we needed for our ambitious timeline.

Very authentically, we enjoyed the following notable qualities in our recent experience with the Rosales team on our side:

  • Incredibly responsive to every requirement
  • Always available to us
  • Presented a sense of calm in all situations
  • Consistent follow-up with all parties involved
  • Extensive knowledge and equally extensive resources
  • Use of advanced technologies throughout the entire process
  • Exercised a no-nonsense approach with a constant personable interaction
Sue and Rachael effectively assumed the leadership role with the lender broker, the seller and us, which awarded us many favorable results. We truly were proud to have them as our representatives throughout this purchase. They always took ownership in our undertaking, having us understand we were “all in this together”.

Chris and I are entirely decided now that we will employ Sue Rosales and Rachael Rosales for our future real estate ventures.

by Irene Howard on Blank Business Name

I have had the pleasure of working with Sue and Rachael Rosales for the last 18 years. They have been very diligent and professional in handling all my real estate needs and issues that arise with the sale and purchases of many properties.

I would highly recommend them to anyone who is in need of such highly skilled representation in all aspects of real estate.

by -John Morrison on Blank Business Name

I 100% recommend Rachael and Sue Rosales. They were fantastic agents for me. To start I just wanted to look at homes in the LA area. They managed tokeep the perfect balance of keeping me informed with good deals and not being overbearing. When we finally found the right place they were great about getting close to the agent and finding out what the seller wanted. In fact during a walk through with the owner, he admitted to taking a $15,000 haircut to sell to me. I have no doubt that I got a great deal because of their communication with the other agent. Through the entire process they guided me and made things easy. I can go on and on about ways Rachael and Sue helped me, so if you want to talk please feel free to contact me. Otherwise you are making a good choice in choosing them.

by Gerome Branch on Blank Business Name

This letter is a recommendation for both Sue & Rachael Rosales. I had the pleasure of working with them for the trust sale of my home. Without the knowledge & expertise of this team, I believe that this sale would not have happened. This was a very complicated trust sale involving 3 separate attorneys.

The tenacity which was used to deal with the attorneys was amazing. They were spot on with every detail and handled every issue that arose. Even my attorney that was involved was very impressed.

I would highly recommend them to anybody who is thinking of buying or selling.

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